Analytics
See where conversations convert and where opportunities are lost.
The funnel from first message to booked work — response times, lead stages, channel performance, and handover outcomes.
Analytics
- Median first response
- 28s
- Qualified this week
- 46
- Booked appointments
- 31
- Handover claims
- 12
- Channels live
- 4
- Conversion rate
- 41%
Funnel · last 30 days
- Inquiries100%
- Qualified62%
- Booked41%
You can’t fix a funnel you can’t see
When conversations live in four apps, nobody knows how many inquiries arrived, how fast they were answered, or where they stalled. Trestelo measures the whole path because it runs the whole path.
What you can answer
Are we responding fast enough?
First-response and resolution times across channels and hours.
Where do leads stall?
Stage-by-stage conversion: inquiries → engaged → qualified → booked → converted.
Which channels earn their keep?
Volume, qualification rate, and booking rate per channel.
Is the team keeping up?
Handover volume, claim times, and resolution outcomes.
What you get
Conversion funnel
Inquiry to outcome, filterable by period and channel.
Lead pipeline metrics
Created, qualified, converted — with conversion rates.
Channel health
Connector status and delivery outcomes alongside performance.
Usage visibility
Plan usage and AI cost breakdowns, exportable for finance.
Where teams use it
- A weekly funnel review that takes ten minutes, not an afternoon
- Comparing channel ROI before expanding ad spend
- Spotting after-hours demand that justifies coverage changes
Human control: Metrics are computed from your live data — no vanity numbers. Where a signal isn’t tracked yet, the dashboard says so instead of guessing.
Common questions
Can I export the data?
Yes — leads and conversations export as CSV, and usage breakdowns are exportable for billing review.
Are the numbers real-time?
Dashboards read live operational data with short refresh intervals — what you see is what is happening.
Can managers see team performance?
Yes — handover volume, claim/resolution outcomes, and channel performance are visible to permitted roles.
See analytics on your workflows.
Book a personalised demo and walk through your channels, qualification rules, and handover setup.